Karen

Nominated By: Karen Jones
Nominee Application Form: Part A
Title: Ms.
Family Names(s): Jones
Mailing Address: IUQB
10 Lower Mount Street,
Dublin 2
Country: Ireland
Office Telephone: 00353 1 6339774
Office Fax: 00353 1 6612449
Residence Telephone: 00353 867901370
Email: Kjones@iuqb.ie
Nationality/Citizenship: British
Gender: Female
Date of Birth: 05-03-1972
Current Position: Reviews Manager
Current Employer: Irish Universities Quality Board (IUQB)
Please indicate your fluency levels in various languages (Comma Separated)
Fluent in Reading: ENGLISH
Fluent in Writing: ENGLISH
Fluent in Speaking: ENGLISH
Academic Qualifications and Training
1. Degree, Institution, Year Completed: MA Learning & Teaching in Higher Education, University of East London, UK, 1998
2. Degree, Institution, Year Completed: BA (Hons) Sociology 2:1, University of Warwick, UK, 1993
Nominee Application Form: Part B
Areas:
  • Institutional quality assurance reviews / audits
  • General QA consultancy
Specialisations:
  • Setting up of new QA agency
  • Training of experts/external reviewers
  • Internal QA of institutions
  • Self study guidance to institutions
  • External review of institutions
  • Quality Indicators and benchmarks
  • External Review of QAAs
  • Institutional quality audits
  • Student feedback and surveys
Examples of Experience: National & International Consultations / Audit / Review
1. Brief Description: Responsible for developing and delivering a national institutional review (external review) process for Irish Universities
Institution/City/Country: Irish Universities Quality Board (IUQB) Dublin, Ireland
Date: 2008 onwards
Type of Experience:
  • Institutional Audit / Assessment
2. Brief Description: Secretary on the ENQA Review Team for the Agency review of QANU
Institution/City/Country: ENQA Reviewer. Work undertaken in The Netherlands
Date: 2010
Type of Experience:
  • Consultancy
3. Brief Description: Secretary to an Institutional Review Team - appointed by SKVC, the Lithuanian QA Agency
Institution/City/Country: SKVA Agency Reviewer. Work undertaken in Lithuania
Date: 2011
Type of Experience:
  • Institutional Audit / Assessment
4. Brief Description: Managed the Internal Review Process for Trinity College Dublin
Institution/City/Country: Trinity College Dublin, Ireland
Date: 1999 - 2001
Type of Experience:
  • Programme Review / Accreditation
Nominee Application Form: Part C
Please write a professional profile of 500 words.
Professional Summary Description: I am a recognized European quality assurance expert with nineteen years higher education experience working at institutional, national and European levels. I have been instrumental in the design, delivery and management of national quality assurance processes for the university sector in Wales and Ireland, and am a member of the ENQA Pool of Experts. I am an experienced project manager, currently responsible for the design, delivery and management of the Institutional Review of Irish Universities (IRIU) process operating in accordance with national and European standards and guidelines. I previously represented the HE sector in Wales on the development of the UKâ??s National Student Survey and the Teaching Quality Information/Unistats websites, and have also been responsible for the establishment of institutional and national procedures and policies for enhancing the effectiveness of student engagement in the quality of the learning experience. rnrnI have spent the last decade actively engaging with European higher education policy developments, largely through the Bologna process, at institutional and national levels. I was recently an International Expert for the Welsh Credit and Qualification Framework (CQFW) referencing alignment process against the European Qualifications Framework for Lifelong Learning, and have presented in seminars and conferences in Brussels, Cardiff, Edinburgh and Swansea in relation to this work. In October 2010 I completed an ENQA review of the national quality assurance agency for universities in the Netherlands (QANU) and in October 2011 will undertake an Institutional Review for the National Centre for Quality Assessment in Higher Education (SKVC) in Lithuania.rnrnWithin my current post as Reviews Manager with the Irish Universities Quality Board (IUQB), I have been responsible for developing, managing and monitoring the effectiveness of the Institutional Review of Irish Universities (IRIU) process. IRIU was developed in 2008/09 to ensure that Irish universities were operating in accordance with national legislation and the Part 1 European Standards and Guidelines (ESG). I led the IUQB in the development of the key principles and requirements of this quality enhancementâ??led review method, managed the consultation process with key stakeholders and launched the approved method in March 2009. I also manage the recruitment, selection, training and deployment process for the national and international experts appointed to the IRIU Register of Reviewers and provide ongoing advice and guidance to Irish universities engaging with the method.

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